Climbing Shoe Repair
Benefits
No Need To Wear Shoes In Again
Looks Good As New
It's Kind To The Environment
How It Works
Purchase Repair
Shoes with excessive wear and tear.
Shoes with holes. And in some cases, where your shoes have been repaired by another cobbler in the past.
If you are unsure, take a pic and send to Sole Brother before you book a repair.
Drop off shoes
Choose your drop off point when you book and a code to access the vault will be messaged to you. Easy.
We can also post the shoes back to you. Select 'Ship' at checkout.
Collect shoes
Collect your shoes and Climb. Simple.
repair Options
Resole And Rands
This repair replaces the worn out sole and the upper rubber/Rands. If you’ve gone through the stitching and created a hole, this is not repairable. BUT…if you have just pierced the upper rubber/Rands – select this repair. Still unsure? Send us a pic of your shoes.
(All prices are for a pair of shoes & not just for one individual shoe.)
£66.00
Half Resole
This repair is simply replacing the worn out sole with a new sole. If additional Rands are required Sole Brother will be in touch with the details.
(All prices are for a pair of shoes & not just for one individual shoe.)
£54.00
Additional Rands
Additional charge required if you need new Rands on top of your original half resole order you selected.
(All prices are for a pair of shoes & not just for one individual shoe.)
£12.00
About Joe
As an experienced climber with a passion for preserving our Planet, Joe saw firsthand the waste and expense of constantly replacing climbing shoes.
Sole Brother was established to get more climbs out of your climbing shoes, reduce landfill waste and reduce the carbon footprint of the climbing scene.
Asked Questions
How do I order my repair?
All repairs have to be booked and paid for via the website.
Choose the repair you require, add to cart and pay for your repair at the checkout.
If you are unsure about which repair is required, please email us with pictures of your shoes before booking.
A £5 cancellation fee is payable on all canceled orders due to transaction fees incurred.
If you wish to have your shoes returned a delivery charge of £5 will be payable on top of the canceled fee. Therefore, please read all instructions carefully before booking your repair.
What is the turnaround time on repairs?
7 working days
If for any reason your repair needs more time in the workshop, we’ll get in touch with you.
When should I repair?
You should never wait until you have holes in your shoes as you immediately destroy the integrity of that footwear.
Sole Brother would recommend getting your shoes repaired when they’re 80% worn. Things to look out for, just before you start to lose the inside edge of the sole & it starts to curve off or just before even better this clear indication that a fresh Resole is required. Continue past this point you will start to damage the upper rubber/Rands & further repair work will be required. Continue past that point & you will start to put holes through the lasts of shoe & then it’s not repairable.
Are my shoes repairable?
If you have gone through the stitching and created a hole, this is not repairable. But if you have just pierced the upper rubber/rands, then select this repair. Still unsure? Send us a pic of your shoes.
Five:Ten and Unparallel Need a Resole & Rand Repair. Why?
If you have Five:Ten or Unparallel climbing shoes you have to book a Resole & Rand Repair.
Why?
All worn Five:Ten and Unparallel climbing shoes need the toe-rand area replaced when resoling. Often, this area of the shoe has weakened and is sometimes worn-through when it is time for resole. This is a critical spot that needs to be repaired to ensure the adhesives bond to the new rubber soles. This is due to the design of the actual shoe.
Why are Rands required?
Sometimes Rands are required even if you catch the damage to your shoes early. The reason for this is that the underside of the Rand construction is damaged. This is a critical spot that needs to be repaired to ensure the adhesives bonds to the new rubber soles. Sole Brother will get in contact should additional Rands be required.
What rubber does Sole Brother use?
Vibram XS Eco 4mm Designed for climbing – both outdoor and indoor – overhanging and bouldering. This new eco-friendly compound is made of 20% high performance rubber waste.
My shoes have been repaired by a another cobbler
Sole Brother does not repair shoes which have been repaired by other cobblers.
Do you Resole approach shoes?
Sole Brother does not repair approach shoes. Only specialises In repairing climbing shoes.
Our Returns Policy
If you have a problem with a repair done by Sole Brother, you have to get in touch with us within one month of receipt of your repaired shoes. We will not accept any returns after this one month period.
Damage is often sped up by lack of shoe maintenance and whether shoes are stored for example in direct sunlight or near a heat source like a radiator. This can cause delamination.
We also recommend that you clean your shoes after each climb, removing chalk and dirt. Climbing shoes are designed for climbing and not for walking around, or belaying, for that matter.
We cannot be held responsible for damage caused by poor technique and footwork, or the lack of general shoe maintenance.
Additional Rands
Additional charge is required if you need new Rands on top of your Half Resole order you original selected.
(Price includes a Pair.)
Do you repair edgeless shoes from La Sportiva?
Sole Brother does not repair edgeless shoes at this very moment in time.
Where do I drop off and collect my shoes?
The Drop Off Vaults at Redpoint, Flashpoint and the Sole Brother HQ are located outside.
The Collection Lockers are located next to the Drop Off Vaults.
(Apart from Redpoint, where the collection lockers are inside the main entrance on the right-hand side.)
It is clearly signposted with the Sole Brother logo.
The access code for the vault will be in your confirmation email.
The access code for the collection locker will come to you via text. Easy.
Delayed Collection!
Space is always limited in the lockers, so it’s important that you collect your shoes within 48hrs. If shoes are not collected in this time period, they will go back to my workshop at Brislington & you will have to collect them from there.